Nexafora LLC ("Nexafora," "we," "us," or "our") operates the website at nexafora.com and the AI Readiness Platform at assessment.nexafora.com. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
We collect information you provide directly to us:
We also collect information automatically when you use our services, including browser type, referring URL, pages visited, and timestamps. This is used solely to improve the platform experience.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Your assessment data is stored securely in Supabase, a cloud database provider with enterprise-grade security. Assessment responses, scores, and AI-generated reports are associated with your account and accessible only to you.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.
The Nexafora platform uses third-party AI infrastructure providers to generate assessment narratives and reports based on your diagnostic responses. Your assessment data may be processed by these AI services to generate your personalized report. We do not use your data to train AI models, and our providers operate under contractual data protections that prohibit training on customer inputs.
We use essential cookies to maintain your session on the assessment platform. We also use browser local storage on nexafora.com to remember your interactions with our chat assistant across visits — for example, so you are not re-prompted with the same conversation if you return. This data stays on your device and is not transmitted to third parties for advertising. We do not use third-party advertising cookies or behavioral tracking cookies. You can disable cookies and clear browser local storage in your browser settings, though this may affect platform functionality.
By providing your email address, you consent to receive your requested resource (AI Readiness Workbook) and transactional communications related to your assessment. You may opt out of non-transactional communications at any time by contacting us at the address below.
We retain your assessment data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Note that deletion of assessment data is permanent and cannot be reversed.
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at the address below. We will respond within 30 days.
We use the following third-party services:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Nexafora LLC
Email: privacy@nexafora.com